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Careers at Navigator

At Navigator, our team members strive to provide the best financial solutions for our members every day.  We are currently accepting applications for the following positions.  Interested applicants who meet the requirements described below may submit resumes to: wmoore@navigatorcu.org:

 

POSITION:  System Specialist I (Full-time)

DEPARTMENT:  Information Technology

DESCRIPTION OF DUTIES:  Providing first level support for the IT Help Desk Monday – Friday from 8:30am until 5:00pm, select Saturdays from 7:30am until 1:30pm, and rotating after hours support with other IT staff.  First level support includes, but is not limited to, assisting Navigator employees in resolving basic hardware and software issues; assigning in the development and maintenance of internal departmental documentation and procedures; monitoring vital system logs on a daily basis; maintaining inventory of all necessary IT related equipment; learning additional network or programming duties by attending specialized training; as well as performing other duties as assigned.

REQUIREMENTS

EXPERIENCE:  Six months to two years of similar or related experience recommended.

EDUCATION:  College background in IT area or related experience

SPECIFIC SKILLS:  Provide accurate, courteous, friendly, timely and professional service to employees and vendors of Navigator Credit Union; knowledge of personal computers to include Microsoft software products as well as basic computer hardware; some basic knowledge of bookkeeping and accounting principles; and strong problem solving skills and attention to detail.

GENERAL REQUIREMENTS:  Must be able to lift a minimum of 25 pounds while moving IT equipment.  Job may require special hours such as upgrades, special projects, and some holidays.  Must be willing to travel, as the job may require offsite training and IT testing.  Must possess professional, interpersonal skills to communicate information, both oral and written, courteously and effectively to other credit union employees and vendors.

Equal Opportunity Employer:

Navigator Credit Union is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. 

 

 

POSITION:  Help Desk Specialist(Full-time)

DEPARTMENT:  Information Technology

DESCRIPTION OF DUTIES:  Providing support for the IT Help Desk Monday – Friday from 8:30am until 5:00pm and select Saturdays from 7:30am until 1:30pm.  Support includes, but is not limited to, assisting Navigator employees in resolving basic hardware and software issues by opening and monitoring Help Desk calls, emails, and tickets; assist in maintenance of internal departmental documentation and procedures; assist in the maintenance of inventory of all necessary IT related equipment; assist in processing of IT related daily and monthly tasks; as well as performing other duties as assigned.

REQUIREMENTS

EXPERIENCE:  Six months similar or related experience recommended.

EDUCATION:  High school diploma 

SPECIFIC SKILLS:  Provide accurate, courteous, friendly, timely and professional service to employees and vendors of Navigator Credit Union; knowledge of personal computers to include Microsoft software products as well as basic computer hardware; some basic knowledge of bookkeeping and accounting principles; and problem solving skills and attention to detail.

GENERAL REQUIREMENTS:  Must be able to lift a minimum of 25 pounds while moving IT equipment.  Job may require special hours such as upgrades, special projects, and some holidays.  Must be willing to travel, as the job may require offsite training and IT testing.  Must possess professional, interpersonal skills to communicate information, both oral and written, courteously and effectively to other credit union employees and vendors. 

POSITION: Loan Underwriter (Full-time)

DEPARTMENT: Consumer Lending Department (W. T. Avara Building)

DESCRIPTION OF DUTIES: Evaluate applicant’s ability and willingness to repay debt; Determine collateral needs and payment plans for members applying for loans; Handle all types of Consumer Loans offered by NCU from application through dispersal while fielding questions from all possible applicants through email, face to face, telephone or Indirect Dealerships;   Approve or deny loan applications and explain reasons for denial or any exceptions; Implement new loan products and services in accordance with Management direction; Keep up to date with all State and Federal regulations as well as NCU policies and procedures; Effectively cross-sell to members; Perform other duties as assigned.

REQUIREMENTS 

EXPERIENCE:        Two to three years similar or related experience recommended.

EDUCATION:          Two-year Associate or Bachelor college degree preferred.

SPECIFIC SKILLS:  Must have working knowledge of PC’s; Must be able to operate general office equipment; Must have knowledge or interviewing skills and techniques; Must have the capability to comprehend intermediate mathematical concepts such as calculation involving decimals, percentages and fractions.  Must be organized and have attention to detail.

GENERAL REQUIREMENTS: Must possess knowledge of the credit union movement and NCU policies and procedures; Must have knowledge of the NCU Loan Policy, credit granting criteria, interest rates and how they are computed; Must have basic knowledge of Truth in Lending Regulations, as well as ECOA Regulation B and Fair Credit Reporting Act; Must have knowledge of open and closed ended credit plans; Must be able to evaluate credit reports, calculate debt ratios, and loan to value ratios; Must have knowledge of required documentation for each type of loan; Must maintain professional, interpersonal skills to communicate information courteously and effectively to co-workers, members and Indirect dealers.