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Careers at Navigator

At Navigator, our team members strive to provide the best financial solutions for our members every day.  We are currently accepting applications for the following positions.  Interested applicants who meet the requirements described below may submit resumes to: wmoore@navigatorcu.org:

 

POSITION:  System Specialist I (Full-time)

DEPARTMENT:  Information Technology

DESCRIPTION OF DUTIES:  Providing first level support for the IT Help Desk Monday – Friday from 8:30am until 5:00pm, select Saturdays from 7:30am until 1:30pm, and rotating after hours support with other IT staff.  First level support includes, but is not limited to, assisting Navigator employees in resolving basic hardware and software issues; assigning in the development and maintenance of internal departmental documentation and procedures; monitoring vital system logs on a daily basis; maintaining inventory of all necessary IT related equipment; learning additional network or programming duties by attending specialized training; as well as performing other duties as assigned.

REQUIREMENTS

EXPERIENCE:  Six months to two years of similar or related experience recommended.

EDUCATION:  College background in IT area or related experience

SPECIFIC SKILLS:  Provide accurate, courteous, friendly, timely and professional service to employees and vendors of Navigator Credit Union; knowledge of personal computers to include Microsoft software products as well as basic computer hardware; some basic knowledge of bookkeeping and accounting principles; and strong problem solving skills and attention to detail.

GENERAL REQUIREMENTS:  Must be able to lift a minimum of 25 pounds while moving IT equipment.  Job may require special hours such as upgrades, special projects, and some holidays.  Must be willing to travel, as the job may require offsite training and IT testing.  Must possess professional, interpersonal skills to communicate information, both oral and written, courteously and effectively to other credit union employees and vendors.

Equal Opportunity Employer:

Navigator Credit Union is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. 

 

 

POSITION:  Help Desk Specialist(Full-time)

DEPARTMENT:  Information Technology

DESCRIPTION OF DUTIES:  Providing support for the IT Help Desk Monday – Friday from 8:30am until 5:00pm and select Saturdays from 7:30am until 1:30pm.  Support includes, but is not limited to, assisting Navigator employees in resolving basic hardware and software issues by opening and monitoring Help Desk calls, emails, and tickets; assist in maintenance of internal departmental documentation and procedures; assist in the maintenance of inventory of all necessary IT related equipment; assist in processing of IT related daily and monthly tasks; as well as performing other duties as assigned.

REQUIREMENTS

EXPERIENCE:  Six months similar or related experience recommended.

EDUCATION:  High school diploma 

SPECIFIC SKILLS:  Provide accurate, courteous, friendly, timely and professional service to employees and vendors of Navigator Credit Union; knowledge of personal computers to include Microsoft software products as well as basic computer hardware; some basic knowledge of bookkeeping and accounting principles; and problem solving skills and attention to detail.

GENERAL REQUIREMENTS:  Must be able to lift a minimum of 25 pounds while moving IT equipment.  Job may require special hours such as upgrades, special projects, and some holidays.  Must be willing to travel, as the job may require offsite training and IT testing.  Must possess professional, interpersonal skills to communicate information, both oral and written, courteously and effectively to other credit union employees and vendors.