Navigator Credit Union is not responsible for the product, service, overall website content, security or privacy policies on any external third-party sites.

Careers at Navigator

At Navigator, our team members strive to provide the best financial solutions for our members every day. Please see below for a list of current job openings:

 

POSITION:  Operations Support Specialist (Full-time) in Moss Point, MS

DESCRIPTION OF DUTIES: Under general supervision, but following established policies and procedures for the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) and the Member Service Center, is responsible for general operations oversight of CTR’s, Member & Account Due Diligence and for providing a variety of account services, resolving account disputes, and providing support to internal and external members.  Provides exceptional member service over the telephone and via email in a timely, accurate, and professional manner.  This position will directly report to the MSC Manager; however, will work closely with the CRO for BSA/AML guidance and with the CSDO for processes & procedures.

EXPERIENCE:  2-3 years financial institution/banking experience

EDUCATION:  A two-year college degree preferred

SPECIFIC SKILLS:   Responsible for reviewing all CTR’s to ensure operations procedures were followed and adhered to by frontline staff;  Identifies and corrects errors within established timeframes to ensure the timely filing of CTR’s;  Communicates with management regarding errors to ensure additional CTR training is provided to those individuals; Reviews Member & Account Due Diligence reports to ensure proper operations procedures were followed; Follows up on exceptions to ensure Due Diligence is performed in a timely manner; Reviews account reports to identify suspicious account activity and communicates findings to proper Compliance personnel;  Responsible for processing all VOD requests and merchant verification requests with accuracy and in a timely manner; Effectively escalates member disputes or issues through chain of command when necessary; however, must have the ability to resolve various disputes, concerns, and requests within scope of authority; Responsible for resolving Bill Pay issues; and, Responsible for monitoring and responding to all email correspondence regarding E-Services such as N Touch, Net Teller, Mobile Banking, Bill Pay, etc. in a professional and timely manner.

GENERAL REQUIREMENTS:   Must be able to perform job functions independently or with limited supervision and work effectively either on your own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions.   Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information.

Navigator Credit Union offers a competitive salary and comprehensive benefit package.  Applicants should mail a resume to the Navigator Credit Union, Human Resources, ATTN:  Programmer, PO Box 1647, Pascagoula, MS 39568 or email jlee@navigatorcu.org

 

 

POSITION: Registered Member Service Representative – NCU Wealth Management (Full-time) in Mobile, AL

EXPERIENCE: Minimum of two (2) years in the financial industry.

EDUCATION: Bachelor’s Degree in Business, Finance, Insurance or equivalent trade-off in professional work experience.

SPECIFIC SKILLS: To provide support to the Financial Advisor in servicing members; Meet with members, processing paperwork, placing trades, maintaining files, marketing to members, and other tasks as assigned; Ability to work independently with a moderate level of guidance and manages own workload; Strive to grow the business via referrals, marketing events, employee education, lobby days, etc; Cultivate strong relationships with credit union members and credit union staff; Consistently and effectively utilize all tools, technology and resources as prescribed; Adhere to all FINRA guidelines, CUNA Brokerage compliance guidelines and credit union policies; Meet or exceed individual production goals; Present a professional image in all interactions both personally and professionally.

GENERAL REQUIREMENTS: Demonstrated ability to effectively build business relationships with diverse clients; Licenses and Registrations: Series 7 63/65 and/or 66 Licenses; Clean background and U-4.

As an RMSR, you become part of a team that provides investment, insurance and financial planning solutions to the members of the credit union through the CUNA Brokerage Services arm of CUNA Mutual Group. The RMSR supports the Financial Advisor in servicing existing clients and will also contribute to sales with the opportunity to create and maintain new client relationships. The RMSR will have the opportunity to grow and maintain their own book of business.  The position is full-time with salary+commission and benefits. Email resume to pburnett@navigatorcu.org.

 

 

POSITION: Marketing Assistant (Full-time) in Jackson County, MS

DESCRIPTION OF DUTIES: The Marketing Assistant will provide support, consistent with the Credit Union’s strategic vision to execute marketing plans that will lead to increased market share, asset growth, loan growth and product penetration. Responsible for assigned duties with regard to event planning, sponsor relations, traditional and social media management, printed materials and branch supplies as well as market research.

EXPERIENCE: Two to five years of similar or related experience, including time spent in preparatory positions.

EDUCATION: A two-year college degree or completion of a specialized course of study in Marketing, Communications, Public Relations, Journalism or English.

SPECIFIC SKILLS: The Marketing Assistant must be able to interact with members as well as employees at every level of the organization; Must have excellent oral and written communication skills, exemplary phone etiquette and attention to detail; Must be able to handle multiple, simultaneous and changing priorities; Must be capable of exercising highest level of discretion on both internal and external confidential matters; Must be proficient in Microsoft Office Suite.

GENERAL REQUIREMENTS: Must be able to perform job functions independently or with limited supervision and work effectively either on your own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions.  Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information.

Navigator Credit Union offers a competitive salary and comprehensive benefit package.  Applicants should mail a resume to Navigator Credit Union, Human Resources, ATTN:  Marketing Assistant, PO Box 1647, Pascagoula, MS 39568 or email jlee@navigatorcu.org

 

 

POSITION: MSR — Member Service Representative (Full-time) in Jackson County, MS and Mobile, AL

DESCRIPTION OF DUTIES:  Assist members with a wide variety of services and advise as to how best utilize company products and services in order to meet personal financial goals and provide the highest quality customer service; open various new accounts, process necessary information and educate the customers as to services/products available as a result; assist with wide variety of members services; maintain Safe Deposit Boxes; assist members with checkbooks, process credit card/loan applications for members, manages outgoing wires, solve fraud issues, notary, close accounts and basic shared branching transactions; balancing cash dispense and ATM machine; and must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

EXPERIENCE:  Six months to two years of similar or related experience, including time spent in preparatory positions.

EDUCATION:  High school degree or GED required.

SPECIFIC SKILLS:  Courtesy, tact, and diplomacy are essential elements of the job; work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.

GENERAL REQUIREMENTS:  Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.; Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator; Must be able to routinely perform work on computer for an average of 6-8 hours per day; Must be able to work extended hours whenever required or requested by management; Must be capable of regular, reliable and timely attendance; Must be able to perform job functions independently and with limited supervision. Must work effectively as part of a team; Must be able to read and carry out various written instructions and follow oral instructions; Must be able to speak clearly and deliver information in a logical and understandable sequence; Must be able to perform basic financial calculations with accuracy; Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public; Must be able to perform responsibilities with composure under stress of deadline, requirements for extreme accuracy and quality and/or fast pace; and Must be capable of exercising highest level of discretion on confidential matters.

Navigator Credit Union offers a competitive salary and comprehensive benefit package.  Applicants should mail a resume to Navigator Credit Union, Human Resources, ATTN:  Member Service Rep., PO Box 1647, Pascagoula, MS 39568 or email jlee@navigatorcu.org